Rowley, Massachusetts, United States
Brooksidecavalier@gmail.com
how it works
please be patient. we are a home breeder not a mass producer of pups
Our small and dedicated family is always working for your pup to be as healthy and well adjusted as possible. This is number one with us! We spend a lot of time focused on working with every pup and it leaves little time for other things.
First : we post photos when the pups are no less than 4 weeks old on the "available puppies page"
Second : we then start to go through the emails received for people who are ready to get a pup in that time frame. We no longer keep a wait list, as peoples lives change and we spend endless hours chasing ghosts.
( Please be sure ALL family members are on board before emailing and be sure your calendar is clear of vacations or other events that would not allow your pup to attend or travel with you)
Third : we will text you to schedule a phone conversation and start the matching process. An application will be sent and must be returned before scheduling a visit.
From there once the application is returned...... We schedule visits.
***We allow visits at 6 weeks once a pup has been vaccinated, cleared by the vet for eye, heart, knee and any other issue, and matched to your family***
SCHEDULED VISITS ONLY
This is my home and we do not except random drop ins. Please respect this.
At the six week visit, we discuss all concerns and questions. If you feel the pup is a good match for you. At this time you can deny or refuse if it is not what you hoped for.
During the visit we ask for a non-refundable retainer fee (applied to overall cost) and we fill out the contract which we will go over. We will then discuss the best time for pick up and how to prepare for your new baby.
Once we have a pick up date and time we will send a text with directions and photo of the house. When you come to get your baby we will have a blanket and several toys for him/her that will smell like the mom and the litter mates. This makes the transition easier. We also give you some of the food they have been eating and a leash and collar with a bell.
Standard practice for a pup to go home is 8 weeks of age or after.
It is also the LAW in MA.
We help you with any info as to where we have found thing along the way so you can get the best price. We do not have an Amazon store where we make money off you.
We would rather help you get the best deal available.
WE WILL NEVER ASK FOR A DEPOSIT UNTIL YOU HAVE SEEN YOUR PUP
WE ALSO DO NOT TAKE DEPOSITS OVER THE PHONE OR THROUGH ANY ONLINE PAYMENT METHOD DUE TO TOO MANY SCAMS
Any breeder not allowing visits is hiding something.
Vets do not decide when pups go home, the breeder does.
The vet just lets us know if there is a medical concern. Any breeder letting the vet decide has little to no experience in what they are doing or using that as an excuse to not let you visit.
Sometimes though rare, a breeders will hold back a pup or litter due to a developmental or medical issue, but you should still be able to visit your pup before deposit or purchase.
(The days of sitting on the floor to let the pup pick you is usually only found with novice, desperate, ignorant and reckless breeders as it exposes the entire litter to potential illness from multiple sources of off site handling. This is an out dated practice still alive and well in pet stores and unethical sellers. The history of sick dogs and owners heart break with this practice is posted all over the internet.)
Our Process:
1) We will post photos of pups not reserved on the "Available Puppies" page
I will be posting photos for you to see the available pups and if you have one you like please email me. Remember to describe the pup and send your phone number and some info about you, your family, your home and lifestyle.
2) We call OR TEXT you after reading your email. only when we have a suitable match
Please email us your lifestyle and phone number. If you meet our necessary requirements we consider you for a puppy application. We use certain questions on our application to match you with the right pup. Each placement is different and unique. Personality and temperament should match the placement. We focus on finding the perfect fit, not just the quickest fit.
*Please note we only give applications through email when we have matched a family to a pup. We do not have them available on line at all times*
Applications are sent to those with whom we have spoken with.
3) We send you an application
Once you have a completed application returned and you are matched with a puppy or a choice of puppies that fit your lifestyle, we start your Brookside journey.
You will see photos and sometimes video of the proposed pup or pups. Here we answer your questions and concerns and address ours as well. A good idea is to write down your questions ahead of time so that nothing is forgotten!
We discuss the vet check and timing of shots and micro-chipping. We will also discuss visits.
I like everyone to visit before pick up.(around 6 weeks) We prefer in person but if you are flying to get your baby we can arrange a zoom meeting.
If I tell you that you are in my NOTEBOOK you are golden!
4) Deposits will be collected at first visit
Although we stopped taking deposits during Covid, we are now reinstating the non-refundable deposit. So many hours are put into each pup and to secure your baby we ask you show us a good faith effort by placing a retainer on your baby at the 6 week visit in person NEVER ONLINE OR OVER THE PHONE
The fee is non refundable no matter the circumstance (unless medical or an issue on our end) and is not transferable. This covers the cost of my time cleaning, socializing, and constant play with your pup. There is also hours of answering questions, taking photos, videos and countless texts and phone conversations, preparing your baby for your unique life while you get ready to bring home your baby and turning away other prospective families .
Brookside Cavalier receives numerous emails, texts, messages, calls, and social media inquires each day with questions about the availability of any Cavalier King Charles puppy for sale. We have spend endless hours answering questions, sending pictures, emailing questionnaires & following up with people who are only window shopping, or comparison shopping. To distinguish who is actually serious about wanting one of our cavalier puppies, we require a deposit to be placed when we do our 6 week visit. ABSOLUTELY NO visitors will be allowed to proceed without deposit. Visits are scheduled just before your pup is about 6 weeks of age.
Retainers will be applied to total cost.
5) You get updated photos and videos
As often as we can manage! They are all taken in our home which you will see when you visit. We try to capture the expression and coloring and all the markings for you to view. The videos we are able to do show the pups in motion and enjoying siblings and our older dogs. Zoom meetings are also an option prior to pick up if in home visits are not possible. Deposits will be discussed on the meeting if you prefer this method.
6) Visits and pickups will be scheduled
We only schedule visits to our home once a pup has been reserved for you. Once you confirm you want the pup we secure it with a non-refundable retainer.
At that visit we will discuss the pick up at 8-10 weeks of age. (Very occasionally we keep pups a bit longer if we are keeping one for our self.)
When you arrive you will be visiting Mom & Dad if they are still at our home, and your puppy. You will be able to see other litter mates if they are still with us and have not already gone to their home. We do not allow anyone to handle pups that are not reserved for them. That being said you can see the litter mates but not actually touch them.
Once part of our family you will have 24/7 access to me personally for the lifetime of your pet. Many of you become great friends and even more like family forever.
I humbly thank you for your trust.
If you are not feeling well when you are scheduled to pick up, we can set up a no contact pick up or arrange a no contact delivery as well as offer a rescheduled pick up day and time
****PLEASE DO NOT COME IF YOU ARE NOT WELL*****
We DO NOT allow visits to people who "might be buying" or "just looking" we reserve this haphazard way of placement to the mills, brokers and pet stores who are notorious for sick dogs due to this reckless way of selling. Occasionally we offer coffee meetups and family gatherings for you to meet our ADULTS no puppies will be available to see. This is more of a Q&A session to help with your journey in finding if the cavalier is the right breed for you. ( we post these meetings on our
"Brookside cavalier Lovers" Page on facebook) click below
https://www.facebook.com/brooksidecavalierlovers
Our dogs roam our home freely as you can see when you arrive and YES you will get hair on your pants ! ! LOL bring a pet roller ...you have been warned.
If you have decided you want a Brookside cavalier, Congratulations!
I cant wait to meet you and have you become a part of our cavalier family.
Just a reminder, you chose a small family breeder. Please understand we do not pump out countless litters and we do not buy from other sources like other breeders do, so it may take a while.
But it's worth the wait.!
Brookside Cavalier will NEVER have a store we create for you to buy from as we would much rather help you get supplies from the best sources and best prices with out expecting a cut. We believe you deserve the best.
5 YEAR HEALTH GUARANTEE & NUVET SUPPLEMENTS
LET ME BE VERY CLEAR !!!!!
**** WE NEVER REQUIRE THE RETURN OF ANY DOG TO HONOR OUR COMMITMENT WITH OUR 5 YEAR HEALTH GUARANTEE ****
You are welcome to return your pup/dog if it is too much emotionally or financially but this is NEVER REQUIRED!
Once you buy from us we offer 24/7 lifetime support. We are not a vet nor insurance. We strongly suggest pet insurance to help in times of medical emergency or unforeseen illness. They are a great asset.
We offer free 30 days of free pet insurance with Trupanion. We get nothing for it but peace of mind.
Hand in hand with our health guarantee we do require you to give your puppy NuVet Supplements but only for 2 years. You can continue longer if you choose or stop the choice is yours. It reassures us that your puppy gets the proper nutrition they need to grow. and develop properly. We never know what is in dog food or how balanced it is. Seems like there is a lot of debate out there. I like to compare this to the chewable vitamins we had and give our kids!
We do this because we love and care about our babies even after they leave our care. We use the supplement ourselves and have found it to be very beneficial especially with the recovery of our moms after having a litter.
Pups are on the powder version while with us.
The choice is yours between wafer or powder.
Dear Furever Family,
While cuddles, quality food & training are important, do you know ‘HOW TO’ enjoy The Longest-Healthiest life you’re your pup? Feed HIGH quality food and supplement with NuVet Plus. When you build strong immunity, minimize cell damage, and avoid toxic chemicals causing cell mutations, you stack the odds in your favor! What you FEED your pet and what you EXPOSE them to are vital: FEED High quality food & treats.
NOT sourced in China or filled with sugar and chemicals.
SUPPLEMENT with NuVet Plus Immune booster to PROTECT your pet, NOURISH w/ 30 nutrients which help slow aging, support skin and coat health, and remove toxins. Provide PURE water (many municipal water supplies are high in chlorine etc.) AND use stainless bowls vs plastic or ceramic which leeches in water AVOID chemicals in food, treats AND around your home: Pesticides, lawn chemicals, cleaners. These are believed to be as the #1 cause of the increase in pet cancer. Get Pet Insurance. Ask your vet what one would best fit you and how it works. Of all the items you purchase, a strong immune system is #1 : Dogs “first line of defense”. PROTECT your puppy & order before go-home day: www.nuvet.com/60072
(They offer auto ship so it’s easy and affordable: $16 a month to KEEP your pup healthy and happy for years to come) NOURISH with NuVet and enjoy THE BEST life with your fur-baby!
Sincerely, All of us at Brookside Cavalier
We provide our health guarantee not because we think you will need it, but because we know you won't.